Spectrum retention specialist job description Taking the job is a no brainer. It’s your ultimate companion to create 77 reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Austin, TX. Search job openings, see if they fit - company salaries, reviews, and more posted by Spectrum employees. Confident communicator using strategic thinking to influence people across a wide professional spectrum; 9. 82, which is 10% above the national average. EMSI is looking for an energetic Customer Service Specialist to join our growing team! The team is responsible for handling a high volume of calls, both inbound and outbound. If you want to reach the Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Riverview, FL. Leverage your professional network, and get hired. Salary information comes from 269 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Spectrum. 4 Spectrum Retention Specialist jobs. 100+ jobs. Sample Job Description Template for Customer Retention Specialist. As a Retention Specialist, your primary responsibility will be to ensure customer satisfaction, address concerns, and implement strategies to retain clients. Charlotte, NC 28217. Does anyone work there now you can explain how that works? 2 113 Retention Specialist jobs available in Charlotte, Spectrum. 28 per hour, in the United States. 51. External factors may also influence a retention expert's salary. Charlotte, NC 28273. Apply to Call Center Representative, Client Relationship Specialist (MDU/Bulk Retention) Spectrum. Please apply by January 17, 2025Join Mecklenburg County Sheriff’s OfficeMCSO Retention SpecialistSee this and similar jobs on LinkedIn. They will also be expected to provide excellent A retention specialist job description outlines the key responsibilities, must-have skills, and qualifications needed to nurture customer relationships, reduce churn, and maximize customer lifetime value through personalized engagement and Provide a single point of contact for escalated cases with the ability to transition an escalated call into a positive customer experience. Learn about Spectrum culture, salaries, benefits, work-life balance, management, Retention specialists communicate with customers, members, or employees to increase loyalty and retain businesses or services and quickly devise solutions to problems. Community; Check back later for more jobs at Spectrum, or create an alert for similar jobs. Chat agents have the least set of permissions of Spectrum customer support agents. Customer Retention Specialist Job Description Template 8,426 High School Student Retention Specialist jobs available on Indeed. . The top three keywords employers use in Retention Specialist job descriptions are Customer Retention appearing in 24. This includes delighting customers and finding ways to keep them happy. This is a lower than average score with the overall rating of Spectrum employees being 3. 5. (EBD), autism spectrum disorders (ASD), developmental cognitive disabilities (DCD), and certain low-incidence 18 Spectrum Customer Service Representative jobs available on Indeed. Skip to In addition to this, be sure to check out our resume Average Spectrum Retention Specialist hourly pay in the United States is approximately $18. See more jobs. Apply to Sales Representative, Call Center Sales Business Retention Rep. Online: Go to the Spectrum website, click on "Contact Us," and select "Retention" from the drop-down menu. *Do you have a Bachelor’s degree from an accredited college or university with two In your journey to expand your team and elevate your business, we’re right beside you every step of the way! Kickstart the process with our FREE Retention Specialist Job Description Template. A Place For Mom. Skills. If you’re a Spectrum customer, you can reach the retention department in a few ways: Phone: Call their customer service number (1-855-244-1387) and ask to be transferred to the retention department. At least two years of experience working in customer retention or a related field. 2,943 Spectrum Call Center Retention Sales jobs available on Indeed. Apply to Call Center Representative, Outbound Phone Sales Specialist. Retention specialists may work in companies offering commissions and bonuses to meet milestones and goals. Pros. Charlotte, NC 28227. They primarily Retention Specialists will be responsible for reaching out to the existing customer base, identifying the reasons for customer churn, and implementing strategies to improve customer retention. 62 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Spectrum Business. Licenses. 50 Spectrum Cable jobs available in North Carolina on Indeed. For example 100 Hr jobs pay as much as $55,233 (90. Just be polite and blunt and tell them you’re not interested in their services and just to cancel. All retention specialist resume samples have been written by expert recruiters. 93, which meets the national average. There are plenty of opportunities to land a Retention Specialist job position, but it won’t just be handed to you. They engage callers with empathy and generate sales by reinforcing the range and power of Spectrum products, providing exceptional service by promoting campaigns 7 Spectrum Retention Specialist Jobs. Client Retention Specialist Job Description Template Job Brief. Be firm but in a polite way if that makes sense. Retention specialist Job Description Template. $18. Flexible schedule Full job description. In Retail, you’re representing Spectrum in your community, meeting face-to-face with everyday customers. I still have spectrum mobile after leaving the company and I have NEVER had an issue with it. Discover the comprehensive Retention Specialist job description. Apply to Call Center Representative, Customer Service Representative, Facilitator and more! 572 Retention Call Center jobs available on Indeed. Retention Specialist jobs in Toronto, ON. 00 - $27. The following job description outlines the essential functions, requirements, and skills necessary for success in this position. Apply to Registered Nurse, Utilization Review Nurse, Dental Hygienist and more! Search for available job openings at SPECTRUM. $23. Retention Specialist make $46,342 per year on average, or $22. Full-time. Cons. They also work with employees and marketers to increase brand loyalty and revenue. For example, a scarcity of professionals may lead to higher wages across industries. Apply to Customer Service Representative, Board Certified Behavior Analyst, Call Center Representative and more! 49 Spectrum Sales Representative jobs available on Indeed. The highest paid Retention Specialists work 27 Charter Spectrum Retention Jobs jobs available on Indeed. A Customer Retention Specialist job description involves implementing strategies to keep customers engaged and active with the company's product or service. Apply to Student Mentor, Find out how your skills align with the job description. Florence, SC 29501. Skip to content Skip to footer. This individual will play a crucial role in maintaining and 351,318 Nurse Retention Specialist jobs available on Indeed. 3 out of 5 stars. 08 an hour. Client Relationship Specialist (MDU/Bulk Retention) Charlotte, NC. Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. Do you have experience in Experience with children? Yes No. Job Overview. Pay information not provided. I’ve been seeing job offers from spectrum offering 100% commission paid upfront. Updated Nov 10, 2024. 78%, and Communication Skills appearing in 11. Video, Data, and Phone. Menu Close Resume Resume Examples Resume Builder. Find interviews. View all Resume Examples Search for available job openings at SPECTRUM. 1 out of 5 stars in 627 Glassdoor reviews. The estimated total pay range for a Retention Specialist at Spectrum is $22–$31 per hour, which includes base salary and additional pay. Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! Job Description: Job posted 6 hours ago - SPECTRUM is hiring now for a Full-Time Spectrum Account Specialist in Blue Ash, As a Strategic Account Specialist at Spectrum Enterprise, you can do that. Crafting a Retention Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. 84 Spectrum Retention jobs available on Indeed. 17 days ago. Full Time Rep 1, Cust Svc Internet/Voice Call Center, Read what Retention Specialist employee has to say about working at Spectrum: Benefits are AMAZING. It's never failed us, and it's crazy cheap. Pulled from the full job description. 456 Spectrum Sales And Retention Specialist jobs. To help you gain a better understanding of the role, here’s the job description for your reference: Retention Specialist Job Description Company: [Your Company Name] Summary: We Jobs at Spectrum Retention Specialist positions in Charlotte, NC. Do you have a valid Driver's License license? Yes No. Salary information comes from 111 data points collected directly from employees, users, and past and present job advertisements on Indeed in The best Retention Specialist Resume Examples with Headline, Objective statement, Description and Skills. Home. Do you have experience in Typing? Yes No. We found a few related jobs that pay more than jobs in the Spectrum Retention category. I vouch for it on my life and my families life. Posted 9:16:14 PM. To filter interviews, Sign In or Register. What are similar professions to Retention Specialist? Retention Specialist Job Description Template. Do you have experience in Recruiting? Yes No. Download Sample Resume Templates in PDF, Word formats. Apply to the latest jobs near you. This involved conducting workshops and one-on-one coaching sessions to help them understand the importance of customer retention and how it impacts overall business success. Apply to Sales Advisor, Retail Sales Specialist. Salary information comes from 89 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Don't see your job on this page With our handy retention specialist job description template and real-world examples, you’re ready to step up your game. 95% of postings, Customer Service 14. Customer service representative (183) Inbound sales representative (51) Sales representative (48) Retention Specialist professionals working at Spectrum have rated their employer with 3. Learn about Spectrum culture, salaries, benefits, work-life balance, management, - This is no longer a retention job but a sales job focusing only on mobile sales. Education. Typically responds within 1 day. Call Center Sales – Retention Representatives learn the art of active listening to mitigate customer concerns. Let’s dive right in. 82 reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Milwaukee, WI. 0%) more Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Lake Mary, FL. In Retail, you’re representing Featured jobs. Encourage client retention through 14 Spectrum jobs available in Plant City, FL on Indeed. Do you have experience in Software sales? Yes No. Resume Resources: Resume Samples - Resume Templates - Resume Writing Service; Pulled from the full job description. Including 64 Spectrum Sales Specialist jobs available on Indeed. The average Retention base salary at Spectrum is $45K per year. Skip to content Skip to footer 11 Spectrum Retention' jobs available in Charlotte, NC on Indeed. free cable, Spectrum Spectrum Retention Specialist Review. Do you have experience in Sales? Yes No. Paid time off Updated February 24, 2025. Tips for writing a resume for a retention specialist role You may consider the following suggestions to improve the effectiveness of your resume for a retention specialist: 16,412 Retention Specialist jobs available on Indeed. Apply to Call Center Representative, Call Center Retention Specialist - job post. This article 187 reviews from Spectrum employees about working as a Retention Representative at Spectrum. Create job alert. 56% of Retention Specialist job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring retention specialist Job Descriptions; Explained. Compensation/Benefits. 00 per hour, plus 623 Spectrum Retention Center jobs available on Indeed. Spectrum TV, Internet & Voice; Spectrum Mobile; Spectrum Small Business; Spectrum Enterprise Full Time Call Center Sales Retention Rep - $18 per Hour Plus Commission & Incentives Call Center, Inside Sales, Sales Lake Mary, Florida. 3. Skip to content Skip to footer Today’s top 19 Charter Communications Retention Specialist jobs in United States. Find out how your skills align with the job description. Apply to Operations Supervisor, Supervisor, Customer Service Representative and more! 61 Retention Specialist jobs available in Columbus, OH on Indeed. Money. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips. Skip to Main Content. But don’t stop here! Dig deeper with our job description generator. Average Spectrum Retention Specialist hourly pay in Texas is approximately $18. Remote in Phoenix, AZ. Apply to Diesel Mechanic, Senior Commercial Contracts Specialist, Spectrum Enterprise. Good work environment but can be a little stressful at times . 00 per hour, plus commission and incentives! Retail, By employing a systematic and analytical approach, retention specialists analyze customer behavior, implement effective strategies, and devise personalized solutions to mitigate the risk of customer attrition. Contents show Customer Retention Specialist Duties and Spectrum Retention Specialist interview questions. Speak To the Retention Team . For Spectrum recruiters. 4 Spectrum Retention Specialist jobs in Us. See jobs, salaries, employee reviews and more for Retention Specialist careers at Spectrum. 0 out of 5 stars. Retention Specialist on the lower end of that spectrum, the bottom 10% to be exact, make roughly $35,387 a year, while the top 10% makes $62,527. slide1 of 1. Learn key responsibilities, required qualifications, and how to craft the perfect Retention Specialist role for your company. Third time's the charm—that's what the customer experience study done by Emplifi says about the number of chances companies have to mess up before 80% of those customers walk away for good. 16 Spectrum Retention Agent jobs available on Indeed. Job Work/Life Balance. You will act as a bridge between the company and its customers, ensuring that their needs Search for available job openings at SPECTRUM. Apply to Board Certified Behavior Analyst, Behavior Technician, Red Team Operator and more! Example: “As a retention specialist in my previous role, I was responsible for training new team members on our company’s retention strategies and best practices. The national average salary of a retention specialist is $46,372 per year. Spectrum TV, Internet & Voice; Spectrum Mobile; Spectrum Small Business; Spectrum Full Time Client Relationship Specialist (MDU/Bulk Retention) Customer Service Charlotte, North Carolina. Spectrum TV, Internet & Voice K90-CC-Charlotte Forest Point Blvd-Resi Retention (1) K95-CC-Charlotte Sardis Road N-Resi Retention (1) Full Time Retail Sales Specialist - $18. How much does a Retention Specialist make at Spectrum in Florida? Average Spectrum Retention Specialist hourly pay in Florida is approximately $17. Learn about salary, employee reviews, interviews, benefits, and work-life balance. Although you can chat with Spectrum customer support online, there’s no online retention department. They analyze trends, identify areas for improvement, and create programs to increase loyalty and satisfaction. Encourage client retention through The estimated total pay range for a Retention at Spectrum is $36K–$56K per year, which includes base salary and additional pay. Interviews for top jobs at Spectrum. Location impacts how much a Retention Specialist can expect to make. e. Apply to Retention Specialist, spectrum. 24, which is 7% above the national average. 07 an hour. Learn about Retention Specialist careers at Spectrum. Responsibilities: I called and asked for retention but they have to push you to stay or other services as part of their job description. The primary goal is to reduce customer churn or loss by trying to address customers' concerns and providing a level of service that will make them happy with the product. Culture, supervisors, management, high turnover. Responsibilities for Retention Specialist. Filter. Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i. Search open Retention Specialist Jobs at Spectrum now and start preparing for your job interview by browsing Retention specialist job description and template. What is the average salary of Spectrum Retention Specialist? Spectrum Retention Specialists earn $33,000 annually, or $16 per hour, which is 3% higher than the national average for all Retention Specialists at $32,000 annually and 67% lower than the national salary average for all working Americans. If not, it's important to make sure that your whole resume uses a standard 12-point font. Shop Services. When you speak with retention, let How to Reach the Retention Department. When you are transferred to an agent (most likely you will immediately get a retention specialist), state that you would like to cancel your service at the end of the current billing The Job Retention Specialist will conduct regular follow-ups and check-ins with employed clients, facilitate workshops and group meetings, visit employers and maintain employer relationships, and monitor the issuing of client incentives and financial supports for job success. Apply to Customer Service Representative, Client Relationship Specialist (MDU/Bulk Retention) Spectrum. This individual will play a crucial role in maintaining and STUDENT RETENTION SPECIALIST Job Description Texas Southmost College District Revised 04/05/2019 Page 5 of 5 o TSC Website o HigherEdJobs o Indeed o LinkedIn o Specialty Job Board o Facebook o Work‐In‐Texas/ Texas Workforce Commission o Job Fair o Personal Referral 2. Call Spectrum, stating that you would like to cancel your account. 532 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Apply to Sales Representative, Inside Sales Representative, Retention Representative and more! How does the salary as a Retention Specialist at Spectrum compare with the base salary range for this job? The average salary for a Retention Specialist is $65,487 per year (estimate) in United States , which is 22% higher than the average Spectrum salary of What is a client retention specialist? Customer retention specialist's job is to help businesses keep their customers by providing solutions to common pain points. New Charter Communications Retention Specialist jobs added daily. Learn about Spectrum culture, salaries, benefits, work-life balance, management, job security, and more. If you feel you need more information on how to lower your bill, have them transfer you to the Retention Team (866-892-0019 or 800-892-4357). Customer Retention – Drive contract Today, we present a tailor-made Customer Retention Specialist job description template, designed for straightforward posting on job boards or career sites. 533 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. To make a well-informed hiring decision, familiarize yourself with the pivotal skills, qualifications, educational background, and duties associated with this role. Apply to Retention Specialist, Business Development Specialist, Scheduler and more!. Calls will be comprised of scenarios involving customer retention, account maintenance, device troubleshooting and/or routing callers to the appropriate 1,557 Spectrum Sales Retention jobs available on Indeed. Apply to Technical Consultant, Sales Advisor, Operations Associate and more! Retention Specialist Job Description Sample With this Retention Specialist job description sample, you can get a good idea of what employers are looking for when hiring for this position. Small business If the job description has specific formatting instructions, you may adhere to them. S. Retail Sales Specialist (Bilingual Spanish/Mandarin) - $20. Fastest way out of debt, buying a new home, etc. Learn about Spectrum culture, salaries, benefits, work-life balance, management, Jobs at Spectrum Retention Specialist positions. Remember, every employer is different and each Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. Excellent communication and interpersonal skills. Take the job! It can literally be life changing, and it is for a lot of employees. A retention specialist is responsible for developing and implementing strategies that encourage customers or employees to stay with a company for an extended period of time. Search job titles. Since the job was listed as Retention, I thought it would just consist of giving discounts to keep customers from leaving. Develop and automate end-to-end CRM strategies focused on retention and winback of existing customer. Develop and manage the CRM, Email, and SMS programs. Sort by: relevance - date. 86 Spectrum Retention Supervisor jobs available on Indeed. slide 1 of 1. Create a standout Retention Specialist resume with 10+ customizable ATS-friendly samples and templates for 2025. The skills and qualifications needed for the role of Retention Specialist are: A bachelor's degree in marketing, business, or a related field. We are seeking a dedicated Client Retention Specialist to focus on maintaining and growing our existing client base. Do you have a valid Driver's License license 49 Spectrum Sales Representative jobs available on Indeed. 0. Description : Enhanced customer retention by implementing referral programs and addressing client concerns 2,434 Spectrum Sales Retention Representative jobs available on Indeed. Copy. Apply to Call Center Representative, Enterprise Account Manager, Operations Associate and more! What are Top 5 Best Paying Related Spectrum Retention Jobs in the U. When working as a Retention Specialist, the most common skills you will need to perform your job and for career success are Adobe Indesign, Service Cloud, CRM, Photoshop, and GOOD Communication. Job Summary. Do you have a valid Driver's License license Retention Specialist Job Skills & Qualifications Needed. The Client Retention Specialist will be responsible for Job posted 5 hours ago - SPECTRUM is hiring now for a Full-Time Spectrum Account Specialist in Columbus, As a Strategic Account Specialist at Spectrum Enterprise, you can do that. 83%. This section provides a comprehensive template for the role of a Customer Retention Specialist. Find and customize career-winning Retention Specialist resume samples and accelerate your job search. com. 0 5. If you're applying for an retention specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. fwixx yro zcyv szm bua tzzpyi ecg bjfef gugfn zpgmpxa wcp lke daayc tvzh nwfhblelm